This form is filled out to register your email address and some other important details into our system.

Bear in mind that the email address provided will double as your identification, and will be our forms' primary mode of communication with you. Every form will require this email as the first field's entry for security purposes.

• Email:
  • The email address you want to be contacted by. This will double as your identification, so make sure you'll remember it!
• First Name:
  • The first name of the primary contact
• Last Name:
  • The last name of the primary contact
• Business Name:
  • The operating name of the business
• ABN:
  • The ABN of the business
• Phone:
  • (Optional) The phone number of the business
• Mobile:
  • The mobile number of the business / primary contact
• Delivery Address / City / State / Postcode / Country:
  • The delivery address of the business

This form is filled out to re-order a previously completed order. Let us know the Job Number of the order (located in the description of the official invoice) and we will send the quote specs for your confirmation, beginning the order again.

If the order has any sequenced specs (i.e. NCR book numbering continuing on from the last order) then this will be automatically updated - double-check the specs sent for any errors though!

• Job Number:
  • ID given in the description of the relevant invoice: e.g. JN_0014
• Purchase Order Number:
  • If you need some identification, or have some numbering system of your own, we will keep record of it for your ease of reference.

This form is filled out if you've changed your mind about a quote and want to cancel it. Let us know the Quote Specs Number and we'll stop the process.

• Quote Specs Number:
  • ID given in the subject line of the email: e.g. QS_0014

This form is filled out once the specs of your quote are to your satisfaction, confirming it and beginning the next phase of the job.

• Quote Specs Number:
  • ID given in the subject line of the email: e.g. QS_0014

This form is filled out after you have confirmed the quote specs. Let us know whether you'll be providing artwork to us, whether we'll be making the artwork for you, or if you want to re-use artwork we've used before.

• Quote Number:
  • ID given in the subject line of the email: e.g. QN_0014
• Artwork Options:
  • Upload Your Artwork: Select if you have existing print-ready artwork to use.
  • Re-Use Prior Artwork: Select if we've used this artwork before.
  • New Artwork Design: Select if you want us to construct new artwork for you.
• Existing Artwork Job Number:
  • Only required if "Artwork Options" is "Re-Use Prior Artwork".
  • ID of the Job that used the artwork. Found in the descriptions of our official invoices: e.g. JN_0014

This form is filled out after we have sent you artwork for your confirmation. Let us know if the artwork attached to the email is approved, and if it is not approved tell us how we can improve.

• Artwork Number:
  • ID given in the subject line of the email: e.g. AN_0014
• Approved to Print?:
  • Select "Yes/No" depending on whether the attached artwork is approved.
• Feedback:
  • Only required if "Approved to Print?" is "No".
  • Lets us know what needs to be changed about the artwork.

This form is filled out if you've changed your mind about a quote and want to cancel it. Let us know the Quote Number and we'll stop the process.

• Quote Number:
  • ID given in the subject line of the email: e.g. QN_0014

This form is filled out to select a turnaround option and its associated quote. Bear in mind that once this form is submitted, the confirmed artwork will be unalterable - make sure you are completely happy with the artwork to be used before filling out this form.

• Quote Specs Number:
  • ID given in the subject line of the email: e.g. QS_0014
• Quote Selection:
  • Standard Turnaround: 10 - 14 working days
  • Quick Turnaround: 5 - 7 working days
  • Emergency Turnaround: 1 - 3 working days
• Keep Backup for Next Order?:
  • Select "Yes" if you intend to re-order an identical job with the same specs and artwork in the future. If this option is selected, we will print extra at no cost to the current order. This allows your next order to be completed immediately upon ordering. Only select this option if you are certain your artwork will not change, as cancelling stored backup stock will require reimbursement as per our Terms and Conditions.

This form is filled out to re-select a turnaround option and its associated quote for an order that has had a price update.

• Job Number:
  • ID given in the subject line of the email: e.g. JN_0014
• Quote Selection:
  • Standard Turnaround: 10 - 14 working days
  • Quick Turnaround: 5 - 7 working days
  • Emergency Turnaround: 1 - 3 working days

This form is filled out if you've changed your mind about an existing order and want to cancel it. Let us know the Job Number and we'll stop the process.

• Job Number:
  • ID given in the description of the relevant invoice: e.g. JN_0014